Why Use A Travel Agent

Some people may find themselves calling the airlines directly or wonder if they should do so. There are many things an airline will not do for you. For example, do you really believe any airline will tell you when a competing airline has a lower fare? Of course not. Will they perform a diligent search to give you all the alternatives; perhaps leaving two hours earlier, or recommending a connection that will save you $300? Will they void a ticket when your plans change? What about monitoring your reservation for a lower fare after your ticket is issued, or monitoring for a better seat assignment?

When calling the airline you may be paying more for your ticket, spending a lot more of your time and receiving very little service, if any. A travel agent will not charge a fee for a paper ticket. However, most airlines are now charging an additional fee to print the paper ticket. The reason being, airlines want passengers to only use electronic tickets. Whereas, a travel agent will give the client what they want. With the advent of the Internet Booking Sites you may or may not get unbiased fare information. The whole process takes a long time - perhaps 20 minutes or more to complete a reservation online. Do you have time in your busy schedule to do this?

If you purchase your ticket online and do not use it, you lose your money! A travel agent will allow you to reuse the ticket. Internet airline booking sites sound great at first, but they really offer an inferior level of service compared to a good travel agent. A travel agent's number one priority is excellent customer service. Working with a dedicated agent who knows you, your travel preferences and personally works to create the utmost level of confidence because she ultimately works for you and ultimately gives you the best travel experience... something no airline representative or computer can do for you. A travel agent will take all the time necessary to ensure all options have been explored. Need a hotel room when rooms are sold out in the computer, an upgrade, better seat assignment, or want to monitor airfares to London for upcoming vacation? Having a competent, experienced agent who knows how to get the problem solved for you when something unexpected occurs is what service is all about.

Bess Williams Travel has been in business for over 25 years in Pompano Beach, Florida. Our staff is made up of experienced multi-lingual travel professionals who will assist you in designing the best possible travel arrangements. 
 

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